Terms of Service

Last Updated: February 10, 2026

1. Acceptance of Terms

By accessing and using theDOING.ai CRM platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

theDOING.ai provides a customer relationship management platform that includes lead management, email campaign tools, scheduling, analytics, and related business functionality.

3. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials
• You agree to immediately notify the administrator of any unauthorized use of your account
• You are responsible for all activities that occur under your account
• Accounts are created by administrators; self-registration is not available

4. Acceptable Use

You agree not to:

• Use the Service to send spam or unsolicited bulk emails in violation of the CAN-SPAM Act
• Upload or transmit malicious code or attempt to compromise system security
• Access data or accounts you are not authorized to access
• Use the Service for any illegal purpose or in violation of any applicable law
• Attempt to reverse engineer, decompile, or disassemble the Service
• Use the Service to store or transmit material that infringes on intellectual property rights

5. Email Campaign Compliance

Users of the email campaign features agree to:

• Comply with the CAN-SPAM Act and all applicable email marketing laws
• Only send emails to recipients who have a reasonable business relationship or have opted in
• Honor all unsubscribe and opt-out requests within 10 business days
• Include accurate sender identification and physical postal address in all campaigns
• Maintain accurate and up-to-date suppression lists (bounces, unsubscribes)
• Not use deceptive subject lines or misleading header information

6. Data Ownership

You retain all ownership rights to the data you input into the Service. We do not claim ownership of your lead data, communications, or other content. We process your data solely to provide the Service as described.

7. Confidentiality

We treat all customer data as confidential and implement appropriate technical and organizational measures to protect it, as described in our Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law, theDOING.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, resulting from use of the Service.

9. Indemnification

You agree to indemnify and hold harmless theDOING.ai from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any applicable law including the CAN-SPAM Act, TCPA, or state privacy laws.

10. Modifications

We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

12. Contact

For questions about these Terms, please contact the system administrator through the platform.